Here is my big “Attaboy” from my tenure at Child World. Prior to the register descriptions actually printing a short description of the item, each & every SKU used to read “MERCHANDISE”.
I was the first one in our store who noticed the descriptions printing, on or about January 2 of 1989 or 1990.
After several weeks, I noticed that certain items had a blank next to the SKU, where the description should be. I started collecting some of these SKUs & looked thru our monthly SKU book (a very thick book!) showing all SKUs that we carried – trying to see if I saw anything different.
I found something, and wrote a letter to corporate. Here is their response: